FileDropr Privacy Policy

Effective Date: February 1, 2025
Last Updated: February 15, 2025

1. Introduction

FileDropr ("we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and safeguard your information when you use our file hosting and sharing services.

By using FileDropr, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We collect and store the following personal information when you use FileDropr:

• Name (if provided)
• Email address
• IP address
• Payment details (for premium plans, processed by third-party payment providers)

2.2 File Metadata

We collect the following metadata when files are uploaded:

• Upload timestamps
• File sizes
• Retention period specified by the user

2.3 Cookies and Tracking Data

We use session cookies to verify user identity and maintain session integrity. These cookies are temporary and do not track users across sites.

2.4 Third-Party Services

We use Google Analytics to track website performance and usage patterns. Google Analytics may collect data such as IP addresses, browser types, and interactions with our site.

We use PayPal and Stripe to process payments for premium plans. Payment details are not stored on our servers but are securely processed by these third parties.

3. How We Use Your Information

We use collected information for the following purposes:

• Account management (e.g., user authentication, password security)
• Payment processing (via PayPal and Stripe)
• File storage and sharing functionality
• Security monitoring and fraud prevention
• Legal compliance (e.g., responding to valid legal requests)
• Improving site functionality and user experience through Google Analytics

We do not sell or share user data with third parties for advertising or marketing purposes.

4. File Retention & Deletion

4.1 File Storage

• Files are stored on our servers for the duration specified by the user.
• Free and premium users may have different retention limits.

4.2 File Deletion

• When a user deletes a file, it is permanently removed from the file server and becomes inaccessible.
• A deleted file may temporarily remain in system backups until those backups are purged.

5. Account Deletion

Users who wish to delete their accounts must contact [email protected]. Upon request:

• Your account and all associated data will be deleted.
• Some data may persist in temporary system backups until they are cleared.

6. Law Enforcement & Legal Compliance

• We comply with all valid legal requests from law enforcement agencies.
• We will notify users if their data is requested by law enforcement, unless prohibited by law.
• We are committed to a privacy-first approach and will only disclose the minimum data required by law.

7. Age Restrictions

• FileDropr is strictly for users aged 18 and older.
• As we collect payment information and other restricted data, minors are not allowed to use our services.

8. Security Measures

We implement robust security measures to protect user data, including:

• Data encryption (to protect stored and transmitted information)
• Firewalls (to block unauthorized access)
• Strict access controls (to limit who can access sensitive data)
• Regular security audits and vulnerability assessments (to detect and prevent threats)

Despite these efforts, no online service is 100% secure. Users should take precautions to protect their own accounts and personal information.

9. User Rights & Data Requests

Users have the right to:

• Request access to the personal data we store.
• Request correction or deletion of their data.
• Contact [email protected] with any privacy concerns.

We will respond to all data requests in accordance with applicable laws.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

• If changes are made, we will post the updated version on this page.
• Continued use of FileDropr after policy changes constitutes acceptance of the new terms.

11. Contact Information

For privacy-related inquiries, contact:

📧 [email protected]